Process Model Definitions

April 14, 2009

Process Model Definitions Part 2 of a 3 part series

  1. Part 1 Defines a Business Process Model
  2. Part 2 Provide Process Definitions
  3. Part 3 Walk through of a Complete Process with Down Loadable Examples

A process model ties together processes in a similar class. Models can be defined at many levels:

  • Corporate (Core Processes)
  • Business Teams (Sub Processes)
  • Natural Work Teams (Activities)
  • Individuals (Tasks)

Each process can have many or few steps depending on the nature.  In general though each levels is typically made up of 3 to 12 definable work groupings.  A generic corporate process to help you on the way is shown below.

Corporate Process

Corporate Process

The processes can be further defined with:

  1. Overall Objectives
  2. High Level Inputs
  3. High Level Outputs
  4. Technology Enabler
  5. Process Owner
  6. Timing
  7. Process Metrics (if you can’t measure it look at it a different way)
  8. Additional items may also include RACI ownerships and GAPS.  See my previous posts on RACI

A Corporate Process may then look like this:

Corporate Process Define

Corporate Process Define

What is inherently missing from this view thought is 7.0 supporting the value chain.  A typical sub-process definition with a value chain input is shown below:

Sub Process

Sub Process

Value Chain Process

Value Chain Process

Visit back here next week and I will lead you through a complete process definition through the task level with down loadable examples.


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