Process Model Definitions

April 14, 2009

Process Model Definitions Part 2 of a 3 part series

  1. Part 1 Defines a Business Process Model
  2. Part 2 Provide Process Definitions
  3. Part 3 Walk through of a Complete Process with Down Loadable Examples

A process model ties together processes in a similar class. Models can be defined at many levels:

  • Corporate (Core Processes)
  • Business Teams (Sub Processes)
  • Natural Work Teams (Activities)
  • Individuals (Tasks)

Each process can have many or few steps depending on the nature.  In general though each levels is typically made up of 3 to 12 definable work groupings.  A generic corporate process to help you on the way is shown below.

Corporate Process

Corporate Process

The processes can be further defined with:

  1. Overall Objectives
  2. High Level Inputs
  3. High Level Outputs
  4. Technology Enabler
  5. Process Owner
  6. Timing
  7. Process Metrics (if you can’t measure it look at it a different way)
  8. Additional items may also include RACI ownerships and GAPS.  See my previous posts on RACI

A Corporate Process may then look like this:

Corporate Process Define

Corporate Process Define

What is inherently missing from this view thought is 7.0 supporting the value chain.  A typical sub-process definition with a value chain input is shown below:

Sub Process

Sub Process

Value Chain Process

Value Chain Process

Visit back here next week and I will lead you through a complete process definition through the task level with down loadable examples.


Share

What Is A Process Model?

April 10, 2009

Part 1 of a 3 part series

  1. Part 1 Defines a Business Process Model
  2. Part 2 Provide Process Definitions
  3. Part 3 Walk through of a Complete Process with Down Loadable Examples

An enterprise, or business-level, process model is a tool that clearly identifies the processes that the entity engages in during the value creation process. It helps communicate to individuals what their role is with respect to the overall organization. It clearly defines, at an individual level, the tasks to be accomplished.

But what is a business process?

An enterprise, or business-level, process model is a tool that clearly identifies the processes that the entity engages in during the value creation process. It helps communicate to individuals what their role is with respect to the overall organization. It clearly defines, at an individual level, the tasks to be accomplished. Thomas Davenport Process Innovation. 1993

A process, then, is a specific ordering of work activities across time and place, with a beginning, an end and clearly identified inputs and outputs. These processes almost always cut across the functional boundaries that exist within a company.

Process Model Entities

  1. Core Process
  2. Sub Process
  3. Activities
  4. Tasks
Process Model Entities

Process Model Entities

The next step in defining a process model is to then define the Model Hierarchy.  The hierarchy is different from company to company.

Business process can be specified in terms of level of detail.  Each level is typically made-up of 3 to 12 definable work groupings.  As defined earlier with the process levels, a generic process model hierarchy along with process levels is shown below.

Process Model Hierarchy

Process Model Hierarchy

Visit back here next week to discover straight forward process definitions followed up with business process examples.

Share

Free Tools

Explore these free tools which hopefully will make your life a little easier.